frequently asked questions
Do you have everything on the website in stock?
- Absolutely not! While we are able to fit a lot of items on the floor and in storage, we have over 50 suppliers which means we have access to over thousands of things.
How long does it take you to receive items not in stock?
- That depends. Some suppliers will have items in within a week and others it can take up to three weeks. Feel free to give us a call so we can provide you with more information depending on the item you are looking at.
I've found something I like, when should I order?
- Try to let us know at least three weeks in advance to cover the delay time of most of our suppliers. DO NOT WAIT UNTIL THE LAST MINUTE TO ORDER ITEMS. Sometimes you can get lucky if we have the item in stock because you can take it home the same day if you would like. Otherwise, we do our best to get you the item you want as soon as possible, however, we cannot account for all variables.
Is everything you have in the store on the website?
- Unfortunately, no! We have so many unique items from local suppliers, small decor items, mattresses, living room sets, and more that were not able to uploaded with our website. So that just means it is time for a road trip to come and check us out!
What are the store hours?
- Tuesday - Friday: 10am - 6pm | Saturday: 10am - 5pm | Sunday - Monday: Closed
What if I am unable to come during store hours?
- Let us know your situation. If you are a serious shopper, give us a call and we will do our best to work around your schedule.
How can I reach you if I have any further questions?
- Phone: 979-220-0364 Email: email@example.com Facebook: @RockinMcRustic